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What are content management solutions ?Content management solutions intelligently collect, govern, manage and enrich enterprise content so it can be deployed efficiently and securely across any cloud and within any application.
Why do applications need content?Digital transformation often starts with a modern content services platform. With secure access to, and control over, a wide range of content including documents, images and audio files, employees can be more productive anytime, anywhere, and organizations can deliver a better customer experience.
Making your content accessibleAn enterprise content management system gives users efficient access to what they need across the organization. It makes content accessible across multiple channels such as mobile devices and desktops, and as discrete capabilities embedded in workflows or applications such as enterprise resource planning (ERP) systems.
Benefits Accelerate approvalsImprove customer experience by accelerating customer approvals, reducing case management times and more.
Boost productivityAutomate time-consuming manual document classification and error-prone metadata entry.
Access your content from anywhereSearch, access, share and manage content from many applications and devices across the enterprise with flexible deployment options.
Mitigate riskConsistently apply unified content governance processes across repositories and file shares from a single, comprehensive and scalable solution.
Speed innovationUse low-code tools to rapidly create secure, content-centric containerized applications that can be deployed on any cloud.
Manage and share content securelySave your employees’ time and improve customer experiences with IBM® FileNet® Content Manager — a flexible, full-featured content management solution that also provides the foundation for IBM Cloud Pak® for Business Automation. Learn how you can use it as the external collaboration solution for any business application running on cloud.
Solve your enterprise content challenges through automationContent services are a key capability of IBM Cloud Pak® for Business Automation. You’ll find:
IBM FileNet Content Manager
IBM Cloud Pak for Business Automation
IBM Enterprise Records
IBM Content Collector
Collect, automate, classify and extract data from content.
Orchestrate workflows across all content services and assets.
Content Manager on DemandCapture outbound statements and correspondence and take advantage of powerful archive, search and retrieval options.
Case studies Fleet Hire ServicesLearn how Fleet Hire Services used IBM Enterprise Content Management Solutions to help manage complex operations efficiently.
Central Nacional Unimed
Learn how Central Nacional Unimed streamlined medical billing with electronic content workflows.
Resources G2 Crowd peer reviewsRead verified peer-to-peer reviews.
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Next stepsNot sure where to start? Try a free workshop or learn more about the enterprise content management solutions from IBM.
Sign up for a workshop IBM Cloud Pak for Business AutomationAutomate work and accelerate business growth with this modular set of integrated software components, built for any hybrid cloud.
Explore IBM Cloud Pak for Business Automation IBM FileNet Content ManagerUse AI to deliver deep insights from unstructured content with this flexible, full-featured content management solution.